• Tabitha Nelson

  • Team Member

  • Tabitha Nelson

  • Team Member

  • Tabitha Nelson

  • Team Member

  • 0%
    Responsive
  • 0%
    Sincere
  • 0%
    Knowledge
  • 0%
    Satisified
  • 0%
    Recommend
  • 0%
    Responsive
  • 0%
    Sincere
  • 0%
    Knowledge
  • 0%
    Satisified
  • 0%
    Recommend
0%
RATING
Personal Life

Tabitha was born and raised in Wisconsin. She loves to spend time with her puppy (Remi). On her free times she like to go shopping, spend quality time with family and friends, snowmobiling, jet skiing, and going on vacations.

Professional Career

Tabitha has had 7+ years of customer service experience and still is passionate about it. She also has 2+ years of working in the health care field. Tabitha started workig for SASid in 2018.She is patient, empathetic, good listener and passionately communicative. As a customer account representative she loves coming to work everyday to help others by identifying and assessing thier needs to acheive satisfaction.

No help

Sent forms back she requested and followed back up twice and she never answered.

Awesome customer service! Tabitha is the best!

Went above and beyond to help me with issues and even stayed on the phone with me until it was resolved! I wish everyone was like her! She even called me back and responded quickly! Tabitha was the best!

Sincere & Helpful

Tabitha immediately conveyed sincerity and an helpful attitude. She quickly pulled up the account and knew what was going on and helpfully discussed some options we could take. Immediately sent forms via email so we could attck problem quickly.

Tabitha's response time was unprecedented and very much appreciated. Exceptional customer relations!

Billing issues

I called today to verify that payments could not be made with a check. I'm on SS Disability and live on a fixed income and in a previous call with another employee I was told no. When I asked Tabitha the same question she asked if she could briefly put me on hold. She came back and informed me that I could pay by check. A state agency will pay my premiums but only via check. She made it possible for me to have vision insurance! She should be acknowledge in Staff meetings!

Tabitha Nelson is an OUTSTANDING Customer Service Representative!!

I am completely convinced that Tabitha Nelson represents the best of the best priceless asset to the EyeMed team. Thank you for making my first EyeMed experience with requesting assistance by phone a totally welcome endorsement as a brand new customer who signed up online a few weeks ago. I already fully enjoy doing business with a great company and wonderful staff.

Tabitha was very helpful and patient on the phone.

Tabitha was great! I did not feel rushed in spite of the fact that I had many claims I wanted to check on. Tabitha was helpful and patient on the phone. It was obvious that she was knowledgeable and knew her way around the system. I wish I could hire her for my business.