Personal Life
Andrea is the mother of 3 boys and the grandmother of 3. Originating from Lake Geneva, Andrea moved to Janesville in 2005. Andrea enjoys being outside and staying active with her family, she also enjoys watching sports especially NFL and NBA.
Professional Career
Andrea has 20 years of experience teaching children. She has been with the company since March of 2023. This is her first time working in billing and she is very passionate about assisting others and problem solving.
Excellent Customer service
I need to point out how great Andrea was. She informed me about your website, guided me through a frustrating time (2 Hours on the phone with TD Bank) worst bank in the country and actually solved my problem. She is an excellent example of what cutomer service is all about. Than you so very much for all your help in this frustating time. Jim Lutz
Thank you!
Thank you for helping explain what you could about how my plan has changed, and for getting me right over to Mike to get everything fixed! I appreciate your dedication!
Andrea, was a great help! Understood and completed the task!
Andrea did an amazing job! She understood my situation and completed the task. She explained what she was doing and was very friendly! Nicely done!
Great Customer Service
Andrea was so helpful and even took time to make sure the documentation came through correctly. She is great at her job and very friendly, which is so hard to find nowadays! Thank you, Andrea, for the outstanding service and kindness.
I completed a KUDOS form for Andrea Vinson on 9/12/2023. She is definitely a 100 point scorer in the above five (5) areas. Her voice tone and helpfulness creates a comfortable atmosphere to converse with her. I enjoyed speaking with Andrea and was completely satisfied with the results I received. Thanks Andrea!!! :-) Patricia A Miles.
Outstanding Customer Service!!!
Andrea was very knowledgeable and very courteous towards me when I explained my situation to her. I am looking forward to addressing my mom's situation out of town with my siblings and then return for your services for me YIPPEE!!!! She was very kind and gave me fast, outstanding "A1 Service". I hope to speak with her again soon. :-)
I would like to thank you/your company for having Andrea as a customer representative,..she was knowledgeable,patient and provided me with the services that I needed. Kudos! Irma Watkins