Born and raised in Illinois. I have been happily married to my wife Lori for almost 16 years. We are joined by our lovable pet morkie Lola, almost 5 years old. I have a passion for playing tennis and bass fishing. I love fast sports cars as well, NISSAN GTR is a favorite of mine. One of my goals in life someday is to compete in a bass fishing tournament. Also a sports fan of Boston Redsox, Boston Celtics and the Minnesota Vikings.
I've been a part of Sasid/Insurance TPA since August 23, 2022. I bring 20 plus years of customer service and sales experience, specializing in banking and car sales. I have exceptional patience and awareness when it comes to problem solving and communicating with customers. Anywhere that I have worked, I have always represented myself as a brand ambassador. Trying to accelerate the excitement and passion for each one. In my work life, it brings me unbelievable joy to know that I have impacted customers in a positive way, no matter how small or large.
Mike was very professional, informative, and prompt!
Mike has a wonderful phone demeanor, and was very informative!
Michael solved my problem!
Michael was so great. My dental plan had no record of my sign up and payments, and I could not make an appointment. Michael answered my call for help, listened, explained it was a technical issue then worked the issue. After a couple of days sorting it out he called me back! Dental is now a go. Thank you Michael! Awesome service, 100% recommend. Promote this man!
Best service in a digital age!
We had trouble navigating the website, and when we called in Michael helped us tackle our issue quickly. He assisted us, but offered to walk us through how to navigate what we were trying to do while also showing us added key features. Very friendly, professional and thorough. In this age of digital, it was great to be treated like a customer versus a number. We read his bio, we were so impressed by his service and found out he has a pet named Lola too! Thumbs up!! Steve and Kelly
Above & Beyond
Mike was a great listener and took the time to explain my concerns. He is very upbeat and easy to talk to, he ended my confusion on my bill. He also, sent me information I needed, which I never expected! He is a great asset to your company and I hope if I ever Do have to call again that I receive Mike on the other end! Thank You Mike for all you do!! 👏🤗
It was a pleasure to talk to your representative. The man made sure that I was able to get the information that I needed and was very knowledgeable about your policies and products. He went above and beyond to make sure that I had all my questions answered and was extremely patient with me as I am not good with computers. Again please make sure that this man gets his deserved recognition.
When I received a phone call from Mike stating he had noticed I had called 3 times and so he reached out to me to see how he could help! He was so pleasant and personable I asked for you email to let you know you have a gem working for you. They are hard to find these days. Thanks!
Mike has gone above and beyond providing the service I needed desperately. Mike is a problem solver, a good communicator, and most importantly an amazing EyeMed brand ambassador. Because of people like Mike, I have my faith and trust in EyeMed now. Thank you for hiring and keeping such an inspiring individual on the team!
He was pleasant and patient with ease and confidence – his outcome was a success, however I would still write this recommendation had it not been successful. He understood my problem and moved bureaucratic mountains to help me on a late Friday afternoon in Miami! I was lucky to get Mike - once I began speaking with him, I didn’t mind waiting on hold. I think Mike should supervise and teach his brand of customer service, Everest would be better for it. Please keep an eye on him for advancement!