• Robin Unger

  • Product Consultant

  • Robin Unger

  • Product Consultant

  • Robin Unger

  • Product Consultant

  • 0%
    Responsive
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    Sincere
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    Knowledge
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    Satisified
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    Recommend
  • 0%
    Responsive
  • 0%
    Sincere
  • 0%
    Knowledge
  • 0%
    Satisified
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    Recommend
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RATING
Personal Life

Robin is originally from Wisconsin where she married the love of her life, later leading to two wonderful children who are both now teenagers. In 2017, she and her family made an exciting life change by moving to Georgia (no more shoveling snow)! They enjoy traveling and exploring different places; going on hiking trails, the beach and to the mountains.

Professional Career

Working in the insurance industry has been an important part of Robin's life since 2001. She has guided many customers through unique situations and helped protect them with a variety of insurance coverages. Over the years, she has confidently assisted customers with life insurance, health, dental, vision, accident protection and many other products to make sure they have what they need.

Fast, Friendly Service

I'm so glad I found Robin! She helped me quickly and easily find coverage for an unexpected gap in health insurance. Working with her was such a pleasure - I recommend her without hesitation!

Scammer?

Robin seemed helpful when setting up my account and even indicated that I could get a refund on an advanced payment if I decided to cancel my policy later. That turned out to be untrue, but worst is that I am unable to use my insurance because I'm not in anyone's system and no one answers the phone. I emailed Robin and she did eventually respond only to say she has no idea and told me to call a number that no one answers. Save your money and time. Purchase elsewhere.

Very knowledgeable

This very sincere women was attentive and friendly during my inquiry! She assured me of the value in obtaining a vision plan for myself and husband which would beneficial. I plan to consider this eye plan in the near future. Thank you for having good representative to assist me!

She was very helpful and knowledgeable

Review

Robin was very helpful.Helpful advise and responsive in a timely matter.

Very helpful.

Robin answered all my questions and got my ID card to me quickly!

Very helpful with understanding the plan I wanted

Robin was helpful and understanding in why I wanted to change from one plan to another. What information we could not finish on the phone. She took the time to help me by email to complete my enrollment. If I were to have any problems she would gladly continue to help me. It is that type of communication that can make enrolling in a plan a lot easier. Thank you for everything you did.

Outstanding Customer Service

I want to thank Robin for taking her time and going over all of the eyemed plans with me. She is very, very patient and understanding. Robin assisted me in getting the right plan that fits my needs. I just love a person that is very knowledge and detail about her job. She displays outstanding customer service skills.(I could hear her smile over the phone). I will be giving my friends her phone number so that , she can to assist them with an eyemed plan. Robin made me feel like a value customer!

Excellent Service

Robin answered my questions and responded quickly. This was a VERY easy and convenient process. Thank you!

Robin is Awesome

Answered All my questions and is very professional, all you could ask for. Highly Rate her expertise

Relieved Anxiety

Although it was only a short conversation, through Robin's expertise, she provided a health insurance option that brought me great relief. It is a great feeling to be able to trust someone like Robin when you're feeling vulnerable. Thanks Robin! 😊👍

Great customer service! Thank you!

Really helpful

I wasn’t sure what type of plan I wanted to get . Robin helped me understand the plans more and helped me finish my application

Very quick to respond to my questions and provide rates and programs

Extremely helpful and Customer service oriented

I applied on-line and called Robin with questions. She was friendly, polite and very helpful. She followed up with emails. She knew how to answer my specific questions with informed answers in a clear and concise way. I loved working with her.

Robin was kind & very helpful to all of my questions..She also help me decide what plan was best for me..It is because of Robin that I am a Ambetter member today..thank you so much Robin

Very helpful

Responsible, quick to respond.

What a Great Help!

Thanks! You answered my questions.

Robin was very helpful

Robin was so friendly and helpful. She explained everything to me. Answered all my questions. I am grateful to have a polite lady helping me with enrolling.

Robin is great

Robin is so very responsive- no question is left unanswered and quickly!

Robin was so helpful and patient

I had a lot of questions about the various dental plans offered through the National Assoc of Realtors

REALTOR Dental Insurance questions

Robin, Thank you for your easy going and most helpful manner. I appreciate your knowledge and insight and responses to my inquiry.

Amazing and efficient customer service!

Contacted before going to bed last night, and the problem was fixed when I woke up this morning. Thorough and professional service. Thank you SO much Robin!

Thanks Robin - You Rock!!!

I could not access my information and Robin responded in record time and took care of me. Thanks Robin!!!!

Robin Unger - excellent customer service

Robin was knowledgeable, friendly and has a very kind way of explaining all the options . I thought she was extremely good at providing the information I needed in a timely manner. 10000% satisfied!

very helpful and friendly. I would highly recommend her!

Robin answered all my questions professionally and in a way that really helped me. And I had a lot of questions! She was also very friendly about it, and I really appreciated working with her.

Fantastic Customer Service Robin was just terrific.

Robin was detail orientated, Professional, polite, sincere and answered all my questions. Very impressed in how efficient and painless the sign on process was. A BIG Thank You!

Pleasure working with you!

My husbands root canal went off without a hitch, and he is doing much better. I really appreciate how fast you were able to get us set up with the core plan. It did save us quite a bit of money. Thank you Robin!

Robin was excellent in customer care and very knowledgeable about the insurance products. I will definitely recommend to my colleagues and friends. Thank you Banerjees

T. Shelton Texas

Robin Unger has assisted my son and I for the past 7 months. She always replies to emails and prompt on phone calls. I give her 100% customer service rating. Thank you Robin

Robin was very helpful especially trying to find a provider in my rural area. She took the extra step to try to locate the practitioner that I had been seeing. She then sent the link for the list of providers. I found one about 45 minutes away. I just wish the provider that I had seen before was in the plan. Thanks Robin.

Robin is super communicative and professional. Anything I needed she was on it and I would highly recommend her!

This is very nice

I am happily surprised that I received an email and a personal phone call from Robin about finishing my application. It was not automated it was a real life person . That was awesome!

GREAT CUSTOMER SERVICE

Robin has always managed to surprise me with her turn-around-time when I have contacted her to ask a question. Thanks so much for your great service! Phyllis

Robin was so helpful! Customer service was well over the top!

I will definitely refer others to her!

Great service!

Robin was very helpful and provided great service. Thank you!

very straightforward and understandable for the information provided.

The type of service we all hope for

Robin was very informative and explained benefits and prompt. Her assistant Patti helped me seal the deal. Thank you all very much!!!

Great customer service

Robin was very kind and helpful from our first interaction and many after that as well. I would recommend her services to anyone she is amazing.

Very helpful!

Answered all questions and helped to make signup easy!

Robin thank you

Robin answered my questions - thank you

Robin is a true professional. Excellent customer service.

Robin was very helpful, timely and knowledgeable while answering my questions on dental care options. Robin was thorough in her explanations. Thank you for your assistance! Aminta

Beautiful Conversation

Please reward Robin for her knowledge of your Companies Procedures. Even though we couldn’t See Robins face, we knew she had a Beautiful Smile while speaking with us. Robin has a lot of pride in her duties at EYEMED. We want to have Robin given an OVATION AWARD for taking care of all our needs.

Robin was great to work with and very pleasant!

Robin was very pleasant, friendly, accommodating and easy to work with. She answered any questions I had in a professional manner and was very knowledgeable.

Outstanding services by Robin

Robin did an outstanding job. Thank you Robin!

She was really nice and helpedful when i needed help. She was also fast at answering when ever i had an issue

⭐️⭐️⭐️⭐️⭐️Robin made this process very easy for me

Robin was amazing. She helped me get our plan back during an emergency situation. She made it so easy for us, I’m so thankful for her kindness.

Robin was awesome!

Robin was very helpful, patient and understanding! I would definitely recommend her to anyone!~

Grateful

I find researching insurance plans stressful because if you make a mistake, it can be financially disastrous. Robin responded to my questions clearly, specifically and patiently. I REALLY appreciate the assistance :)

Easy process!

My quote and application process was an quick and straight to the point, versus some finagling that other companies have you do, which is why I went with EyeMed in the end. Thanks!

Robin was very helpful. She signed me for my benefit over the phone in just minutes.

Keep up the good work. Kudos

Great experience

Enjoyed talking with Robin about the healthcare options. She was patient and knowledgeable and put together a great plan. Appreciate her work.

Knowledgeable and Responsive

It's so easy, I call or write, Robin responds quickly with my answer. She is very helpful and has the information at hand.

Robin returned my quote quicly

Robin returned my quote quicly and answered my questions acccurate.

Awesome Experience re: Policy Adjustments with Robin

I needed to make adjustments to all three of my insurance policies due to extended international travel. I was very apprehensive thinking that it may be quite an undertaking to adjust my current policies. Not only did Robin answer my questions in an exceptionally prompt manner, but she was also extremely informative and a great resource. She even made recommendations for travel insurance coverage so that I would be covered while I am away. Wonderful working with you Robin!

Robin - Customer Service

Robin was very helpful and professional. I signed up for EyeMed after having a wonderful discussion with her. Maria

Good Job!

Robin is always very responsive and helpful. She takes ownership of the situation and follows through to make sure that you (as the customer) is taken care of.

Great support and information!

She was attentive to my needs, gave great advice and filled me in on options I had no idea existed. Thank you for your help Robin!!

Professionalism

Courteous, knowledgeable, and pays attention to the details.

Awesome

Very quick response. Very detailed response. She left me with no questions which is awesome

Easy to deal with, personable, to the point...done.

Robin has been lightning quick, on getting me answers on questions. She has to be an asset to your company. Thanks for having first AMERICAN speaking employee

Excellent very pleasant lady who answered questions promptly and sent requested info by email immediately.

Helped with an application. No problem. No hassle. Great!

totally satisfied with Robin. nothing negative.

Robin was always helpful in getting me to understand health insurance, which I know nothing about. She always explained things to me in layman's terms. Robin asked me what I wanted and then provided me with choices. Thank you so much Robin!! Your help and patience didn't go unnoticed.

Excellent service!

I’ve been in and out of touch with robin for a few months - unsure if I actually wanted dental care. Every time I reached out she was prompt in getting back to. She answered every question I had (and I had a ton!) and was very friendly along the way. What should have been a painful process Robin made very easy. Thank you again Robin for all of your assistance!

Very helpful!

Robin advises me on what plan was best to suit our family and our needs. My husband started a new job and we needed a plan to cover us while we wait until his new benefits kick in. Thank you Robin!

I'm a single mom and she took a lot of time to help me out get health insurance for me and my kids that fit my budget. I won't work with anybody but her. I even have her on speed dial

Very polite, professional and courteous.

Robin was so knowledgeable and and was so responsive. Thanks, Robin, for the excellent customer service!

Discussed my current dental plan through NAR & providers

Robin was extremely helpful in answering my questions regarding my current dental plan through NAR and how I could save money out of pocket by using a preferred provider. As requested she immediately followed up with an email so I could access who those providers are in my area. Thank you Robin

Robin is knowledgable and pleasant to speak with

Robin was very helpful in seeking the right plan for my husband and I. She delivered the emails and return phone calls quickly.

Very knowledgeable and helpful

Robin is a true professional, she is courteous, knowledgeable and helpful. She promptly answered ALL our questions and even helped facilitate our enrollment. Robin was quick to follow up and provided excellent service.

Provide all information needed! Promised and promptly accommodated

Efficacy inspired me to choose❗️❣️

Robin is Very Helpful

Robin is very helpful she answered all my questions and was very informative i was able to understand the process and she even provided a link so that i could finish my application for vision insurance. Phenomenal Customer Service!

Robin is knowledgeable, professional, and has a positive attitude toward helping people find the right coverage for their needs. She is very pleasant to deal with.

Overall great personality and knowledgeable

She gave me the time I needed to multitask while on the phone with her. She gave me an update to the information concerning the enrollment of my sons and assisted to resolve the issue. Robin had a pleasant voice along with patience to handle my situation. I thank her for all of the above!!!

Robin did an awesome job!

Robin helped me work through my insurance needs and was fantastic to work with!

Goes above & beyond

I've had a great relationship working with Robin for the past 4 years. She's always willing to go above & beyond to assist in every way possible. I have referred her to everyone I know because she does a great job & offers a great product. I appreciate all she has done for me, & my family & friends.

Very bright, cheerful, and helpful. Thank you Robin

In this crazy world of insurance Robin has been diligent in helping my family have some protection. I really appreciate her fast responsiveness to any questions I have and helping me stay enrolled. Very pleasant and always willing to help.

THUMBS UP

ALWAYS A PLEASURE WORKING WITH ROBYN.ALWAYS SO HELPFUL.

Douglas Matthews wrote...

Robin Unger was a great help. The wife and I are both retired and this fits our budget fine! couldn't ask for a better agent.

Dan Newman wrote...

I talked to Robin Unger 4 times this morning because I needed to ask her some questions about my new dental plan; she called me twice because my e-mail that I gave her was incorrect. Robing desreves some Kudos and I surely mean it!

Jeffe Gilla wrote...

I have only the earliest contact with your company, thus far I think only auto-generated e-mail from the offices of Robin Unger....but you know they are so well done, Robin's photo, smile of greeting is all just so friendly and up front.

Lee White wrote...

Robin Unger was so helpful. She answered my questions, returned my calls and helped to get the job done. Thank you, Robin, for your professionalism and follow-up to help my family.

Scott Ward wrote...

Robin Unger is awesome, fast to respond and very helpful. Tank you Robin for all your help!!!

Aaron Russel wrote...

Robin, Thank you for your helpful and insightful info today!

Mahmoud Elmezayen wrote...

Thank you Robin, appreciate your help

Gail McDonald wrote...

Robin was extremely kind and helpful. Thanks again!

Angela Mills Barnes wrote...

Thanks for your help Robin! It's always nice talking to someone that's friendly and willing to help.

Debra Perry wrote...

Robbin was a great help she was ver courtesy and she talk to me in a way I could understand her I have been talking to a lot of places for vision and Dental and they just want to give me anything not explain it to me was so confused and she explain everything and gave me option will be calling her back on Friday thank you so much Debra Perry

Get Les wrote...

Robin was a delight. She was very knowledgeable and helpful in selecting the right plan for me.

Ronan McCowan harmon wrote...

Thank you Robin! You were very helpful regarding the vision plan. You were prompt and professional in answering all my questions. I'm also interested in the dental plan. Will get back to you for that info. Thanks again, many kudos to Robin!

Shirada Harrison wrote...

Thank you so very much Robin Unger you were kind, patient, & explained each plan in full extensive detail which gave me great comfort in choosing my benefits.

Mike Strike wrote...

Nice working with Robin Unger

Robert Pennington Sr. wrote...

Robin Unger helped me out today, it was nice to be able to talk to a real person that knew her job and watned to help! An asset to her company!!

Tom Powers wrote...

Robin has done a great job during the sale processing and related client service. I appreciate her time and effort.

Shelbert Ransom wrote...

Robin Unger did a wonderful job in helping resolve my issues

Bubba Halliburton wrote...

Robin Unger has been very helpful every time I have called. I have had a couple issues with my billing because of my credit card and she handled it with no problem. She always has a great attitude and is in a pleasant mood. She's very on top of her field also.

Jane Ferreyra wrote...

Robin Unger saved my day!

Karyn Geresy Finnel wrote...

Robin Unger has been extremely helpful to me through out this process. I have called her several times to ask questions and to change things up with my temporary policy and she has always been helpful and friendly and took time to answer all of my questions. I appreciate Robin!

Kimberlee Carranza wrote...

Robin Unger is always helpful and responds super quick. Thanks!

Kenneth Dalton wrote...

Robin was very polite and professional. Explained plan with simplicity. Thank you. Ken Dalton

Jasheka Lee wrote...

Robin Unger helped immediatley and was very informative!

Glen C. Wheeler wrote...

Robin UInger did an excellent job explaining the details of the health plan.She was both courteous and knowledgable.

Mamacita Mia wrote...

Robin Unger--great customer service--thank you!

Penny Dokken wrote...

Robin did a great job explaining the options to me. Thanks!

Joanna Woten Young wrote...

Robin did wondeful with helping me get exactly what I wanted. Thank you so much.

Christine Kourik wrote...

great hlep thank you for your time

Sharma Brockmeyer wrote...

Great job. I appreciate your help!

Al Darfco wrote...

Robin Unger did a great job today!

Debra MIller wrote...

yes you were extremely helpful and even made me laugh... So yes ROBIN is fantastic!!

Excellent customer service!