Personal Life
Patty is best known as a 'soccer mom'; married for 22 years, she has three daughters and a son all of whom play soccer. Her nights and weekends are spent at soccer practice, games, and tournaments. Her children are her motivation. She believes they are the reason she is able to succeed in her career.
Professional Career
Helping people is Patty's passion. With 17 years of experience, she have seen the healthcare industry change drastically and understand how confusing it can be. She has assisted over 10,000 individuals and their families with their insurance needs. She makes it a point to be patient and sincere as she is here to help her clients make the right decision.
She's really knowledgeable and was very helpful and answered all our questions
What a great help!
Very knowledgeable and helpful! It was nice to actually speak with someone versus all the online hassle. Thank you Patti.
Patty was outstanding in my search for a new Vision Plan. She is exceptionally knowledgeable in her business of insurance plans and was very patient in explaining how the allowances and percentages in the various Vision Plans affect the costs of glasses and frames. She made the process of enrolling quick and easy, and I was enrolled into the plan in a matter of minutes! A great asset to EyeMed!
Very knowledgeable and helpful! It was nice to actually speak with someone versus all the online hassle.
Patient and helpful
I was trying to figure out if I should upgrade my plan and she was great to explain the information to me. When I said I needed to write it down so I could understand the differences she promptly sent an email with all the information and a direct callback. Then when I called back after I reviewed the information she told me what I needed to do to have no lapse in coverage and ensure I wasn’t paying for overlapped policies.
Very Responsive and Informative
Patty was very helpful
So helpful!
Patty was professional and patient. She answered all my questions and we set up a follow up time to complete paperwork for my college student's summer insurance. Thank you, Patty!
Prompt return call
Very knowledgeable…answered all my questions!
Had to call multiple times
I was not happy with Patty. She said she would sent me an email with all the information I needed so would not answer my questions. Then I had to call back two more times to get the information I needed. So unhelpful!
Such a helpful person
I kept changing my mind on what plan would best suit my needs. I called Patty on quite a few occasions. I asked a ton of questions probably some of the same ones more than once. I needed to make sure I understood absolutely everything. She was very patient with me and she helped me sign up with a plan that I'm very satisfied with.
So glad I called.
I was hesitant to call, usually insurance professionals talk you into something you don't need. Patti was very knowledgeable, and easy to talk with. Explained everything I needed to know and asked what I was looking for and what I would want to get out of this coverage. THANK YOU.
Patty was excellent
Patty was a great help and very knowledgeable about the plans .
Excellent info
I'm definitely going through open a aarp plan
Great customer service
Patty was awesome and showed genuine concern. She forwarded me a link with all of the info I needed to purchase my plan. It was b/c of my interaction with her that I decided to purchase from this company.
Answered all my questions and very helpful
Great
Awesome consultant
Very informative
Very helpful and informative after reading and understanding I am drawled myself
Prompt Service
Surprised to receive requested info so fast and friendly!
Patty Was Absolutely Wonderful
She was quick to respond to my email correspondence, and answered all my questions clearly and with respect. I wish that all customer service personnel were like Patty! I really do.
Thank you for your help!
Very knowledgeable and very kind!
So honest
When I told Patty, my story about cataract surgeries, she said I might not even need any insurance at all. She sent me plan a, b and c to see the differences. Now that is tremendous customer service.
Patti is a superior sales representative. She took a step forward to make sure that my Vision Associates were in-network prior to offering me a plan. It's great that she did that, otherwise I could have purchased a plan that I couldn't use. Great Job, Patti !!!!!
She was if great help with suggestions on my case!
Patty was excellent with answering all my questions, also very easy to talk to and understand. I only wish everyone was as easy to talk to and understanding as Patty.
Very helpful and nice
She explained the Eyemed insurance details and told me the deadline was soon and sent me an application link
Patty was efficient, knowledgeable and prompt in returning calls.
Patty was efficient\ and knowledgeable in the EyeMed Products and prompt in returning calls. I will definitely recommend Patty to any of my friends needing Vision Insurance!
Terrific agent
Professional, knowledgeable, and kind. Thank you, Patty.
Good Afternoon, I am so thankful to Patty for all of her assistance. She seemed to care, to understand and to be able to answer all of my questions without hesitation. She is a keeper as Customer Service is so important, especially this day and age. God bless.
She is nice and helps the customer well.
Excellent service, attitude, and speed!
Everything I needed all in one place!!
I was confused about all the options before I received help from Patty. She was polite, professional and friendly. What a relief if you need some guidance, she’s there for you.
Patty Was pleasant knowable she answered all my questions.
Patty is very kind, and knowlegeble. She went the extra mile to follow thru to help make the best choice for my husband and my eye care coverage. Kudos, to Patty.
Awesome Job!
Patty was patient, knowledgeable, and professional during our conversation.
Very patient
Patty is very patient and pays attention to the details I requested to learn about. I felt reassured after talking to her. I highly recommend her.
She answered the questions I had about the plans. Glad I called.
Easy, Simple, informative, pleasant
Very professional very friendly expert opinion
Kudos
Very helpful! Called back right away!! Very professional and it was wonderful getting coverage!!
Kudos
Thank you so much for your help. You rock!!
Patty was so helpful, professional, knowledgeable and friendly. She clearly explained my options and helped me to promptly set up my Vision plan. I really appreciated all her assistance!
I asked Patty for information, & she helped me to get it
I asked Patty to send me information, & she sent me a brochure via email with the information in it to make a decision on which Plan to choose for my eye health insurance plan. I appreciate her help. Thanks again, Debra Clay
Quick and excellent respose
Patty was very polite and professional when i was speaking to her. She was able to answer all my questions.
Very polite & extremely knowledgeable. All my questions answered in a matter of minutes.
Patty was very knowledgeable in answering the questions that I asked. She was very helpful.
Very helpful
Patti was kind and understanding that not everyone is tech savvy. She was patient and knowledgeable. Thank you.
I wish all customer service was this great!
Patty patiently explained my options and emailed the information I needed in order to make an informed decision.
Great service.
I contacted her last year, I was really happy for her assistance. This year also she reached out to me, even she can not contact me through call. She sent me email and adviced. Great job by her and I'm happy with her assistance.
Knowledgeable and very nice!
Patty, was extremely helpful and not pushing anything as other people do. She explained other plans which would be better fit for my needs. Thank you.
Excellent Customer Service
Patty was very knowledgeable and efficient. Great follow up as well. Very smooth transaction. I highly recommend her.
What a Great Help
Very informative and helpful. Sent email as promised. Refreshing to find someone who actually cares about doing a good job !
Quick response, knowledgeable, very professional
Patty is helping me secure a health insurance policy to fill a gap left by a job layoff. She is helpful, knowledgeable, professional, and friendly. I would recommend Patty to everyone. Thanks, Patty.
Very helpful
Pati helped answer all my questions, was attentive to my concerns, and helped me find the perfect policy for my particular need. She was personable and considerate. Great job!
Patty was great ,help me figure out coverage for me and my husband, explained everything i needed it ,thank you Patty i really appreciate
Timely Responsiveness!
I had trouble with the online system over the weekend. I emailed Patty and had a response and answers to my questions in my inbox first thing Monday morning! Customer service is one of the leading factors I consider when buying products or signing up for services. She got it right!
I just had a few quick questions. I got both answered almost immediately. Thanks
Patty was very helpful with everything I had asked of her.
Very friendly and helpful
Very good at helping old people through the computer maze, knowledgeable and professional as well as very pleasant to speak with.
She got to the point and provided the different plans and their cost without a lot of runaround or questioning.
Insurance Help
Patty was extremely helpful in guiding me to the next steps for my insurance needs. I would highly recommend Patty.
Answered all my questions
I contacted Patty by email after she sent a quote. She answered my emails and then even called me to help me understand the process. I really appreciated it.
Quickest Eye Insurance
This was the quickest insurance I have ever purchased! Thank you for making it very easy!! Your rating is a 100! Carrie Hatfield
Knowledgeable!
Patty was very helpful in many ways to get my vision plan set. I did notice that she could be a little more nicer and provide more explanation for benefits because all she told me was that I can access it online whenever it was ready for me to get access to, but other than that, she was great.
Knowledgeable and answered my questions clearly and quickly!
Thank you for helping me sort out my additional coverage options
Patty, I appreciate your taking the time and making sure I understand the different policy rates and coverages, it makes it much easier for me to determine which plan to go with. Thank you so much for your assistance. All my best, Rebecca Morales
Ms. Patty, was very Patient.
Ms Pat, Listened to all of my questions and concerns before responding. I thank her for being so Kind. Excellent Customer Service. Diana B
Patty is a refreshing professional! She takes care of business immediately, no waiting around with this girl. She is "on the ball." I feel very fortunate in making contact with her since I needed help ASAP. She knows her business and was very informative, which I appreciated. There should be more Pattys in the business world! Kudos to her for a job well done. Sabra Diann Wilkinson
Does not return emails
Transactional relationship
Patty Arreguin is "one in a million". There are not enough words to describe this professional, caring and knowledgeable lady. She answered all my questions, in a calming tone, that relieved my tension and stress. At the end of the conversation, I felt I had talked to someone who really cared about what was best for me. We need more caring people in this world like Patty.
Patty Is Great!
Extremely kind and helpful in my coverage decision making.
Individual Policy Availability
Emailed Patty regarding individual policies and she emailed me back promptly. Most insurance companies you do not hear from for 24 hours! Thank you!!!!
A JOY SPEAKING WITH PATTY
Very Knowledgable and easy to understand Very Helpful.
Very helpful.
Patty, understood my needs and advised me of what would be best for me.
Very helpful and informative. I am now comfortable making an informed decision regarding an eye plan that suits me.
Amazing feedback
Just in the few minutes we spent speaking about our plans I had a big relief you know that I will be able to get a dental plan. As a mom struggling it is sometimes hard to see through Fine Lines. Patty was a very great help and helping me understand the different tiers knowing how I would be charged and benefits on what I was charged on I'm so thankful today that you at least have this conversation to better understand and to know it is Affordable
Very knowledgable
I had a few questions and Patty answered effectively for me to understand. She also immediately sent me an email with more details to sign up in the future.
Very Helpful !!!!
Patty explained each of the vision plans, she is very knowledgeable and followed up with an email. Thank you!!!!
Give Patty 100%. Very pleasant conversation and very helpful with my questions.
Patty was great. Her experience showed. Overall eating - 100
See previous message. Rating - 100
Patty was very patient with me and was able to explain the products you offer in detail at rate coverage that I find appealing, leading me to probably enroll in the program.
Very knowledgeable and helpful!
Patti immediately sent an email with all the details and options available to me. This will help me a lot when I'm ready to sign up.
Followed up her phone call with an email.
As a recently retired individual needing a vision plan she was very helpful with guiding me through the options and come up with the right plan for me and my wife.
Very Informative
I appreciate the call I received, Patty was very informative and answered the questions I was asking in advance. I appreciate this call
Provided exactly the help I needed.
Patty knew exactly the information I was looking for and was very helpful and understanding working with me.
Frustrated
I didn't get the answer I wanted, but 5thst wasn't the issue. Getting a straight answer was. I needed to know an either/or situation and it was like pulling teeth to get a ye or no to my question. This may be a company policy.
Patty is Fantastic!
So happy that I got connected to her. She is very knowledgeable and made the process very simple. You can feel her positive energy the minute she picks up the phone. Need more people like her! Thank you Patty!!🤗
Patty was very helpful in getting me the information I was having trouble retrieving on my phone regarding the plan details. Her assistance was much appreciated.
Great help with my issues and very prompt returning emails!
Very pleasant, knowledgeable, and helpful! Very professional as well. We need more people like her in customer service.
Responded quickly. Friendly and helpful
Knowledge and willing to help
Patty displayed professionalism and was very knowledgable about the benefits of both plans. As a result of her detailed explanation and recommendation, I was able to choose the best plan for me. Thank you so very much.
Excellent Customer Service!
Hi Miss Patti, Thank you for your benchmark service! You listened and provided me with clear and concise information that allowed me to make the best decision. You were pleasant and I didn't feel rushed.
sent me information needed in timely manner.
Patty was really helpful to me today. One thing that baffled me is her an innate ability to connect with other people and build relationships. Also, she's got the capability to control impulse, handle stress, suspend judgment, and think before acting. I was really stressed before making the call, but I got more calm and felt more enlightened about health Insurance like never before. Thank you for doing a wonderful job PATTY!
Impressive!
Pati was extremely helpful and knowledgeable. She answered all my questions. The wait time (if that’s what it was) was almost nonexistent. The fastest I’ve been on the phone ever. Everything was quick and easy. Thanks Pati for a great experience!
Summery of the closed phone call interview.
Was knowledgeable and confident about the subject matter. Inquisitive as to my past insurance policy and why i dropped it. Offered a useful advice to keep it till a better option shows up. Overall arching and appealing to common sense based on the issues at stake. Thanks and I do appreciate you!
As a Medicare client now I needed a vision plan and because I was a AARP member Patti was able to quote me and offer me a great plan and price
Patty went above and beyond. She gave me her direct line so I could speak with her direct. She explained everything thoroughly and was kind and courteous.
Great service!
Patty answered all of my questions, and followed up with my credit card billing date. Great with staying on track and focused on what I needed. She surely should be employee of the month.
Patty is very helpful, knowledgeable and friendly. I enjoy speaking with her.
Hardworking, Diligent, patient & caring
Caring enough to go out of her way to search for the best plan for me!
Patty has been extremely helpful throughout this whole process! I am so lucky to have been working with her. I can't sing her praises enough!
Breif Follow- Up
Patty sent me an email to make sure that what I initially requested was helpful and to remind me to sign up for a plan. I did reply and thank her for the follow up, and that I have chosen to go with another provider. She was very polite in response.
Totally made my day
This whole insurance process has been a complete let down from everyone else until I spoke with Patti. Responsive and listened to my complaints about other agencies.
Professional and very helpful. Gave me the assistance I needed.
Patty was very personable, knowledgeable, and efficient in helping me choose the insurance coverage I needed for my family. She was also very responsive when I had follow-up questions.
Extremely Helpful and Informative
Patty was a joy to talk to! She helped my family and I find the right plan that benefited us as needed. Patty definitely made everything easy to understand and is such an asset in all the ins and outs of health insurance!
Debbie Boyer wrote...
Patty Arreguin was very helpful. Thanks :)
Evelyn L. Belcher wrote...
Patty Arreguin!! She was a GREAT help. Although I wasn't having a good day, Patty saved the day!! Excellent job and very helpful!!
Cynthia M. Scott wrote...
Went aboce an dbeyond to see that I got my Card! Fast, Accurate and polite!
Alyssa Austin wrote...
Patty Arreguin, Great job, Thanks
Ricardo Luque wrote...
Thanks Patty Arrgeuin for help me, good job thanks
Arline Daniels Welch wrote...
Patty Arreguin was very helpful in answering questions I had in a phonecall a few weeks ago and today she helped again due to the fact that I hadn't received ID card in the mail. Her response time was quick and she was very courteous. I wish that other firms I deal with had more representatives like Patty!
Mary Nguyen wrote...
Patty is awesome. Great customer service. Thank you Patty.
Kathy Pugh Hessler wrote...
I cannot even begin to tell what a great experience I had with Patty Arreguini. I was in a state of panic and she took care of handling everything for me. I can breathe again! Don't let her go!
Laura Hulsey Philips wrote...
Patty Arreguin was so helpful to me today; she was very patient with me on the phone when my stress level was very high, answered all my questions, continued to work on my account even after our call ended. Most impressive was that she made a follow up call back to me and let me know my problem was resolved. AWESOME Customer Care!!!
Randy C Pierce wrote...
Patty Arreguin, did a great job with a confusing situation that arose with the Insurance carrier over our dental coverage. Due to Patty's caring help and continual attention to the matter we got our coverage issue resolved. She is a Agent you can count on to be there when you need it! Thanks Patty for your help!
Anna Tangi wrote...
Thank you Patty for assisting me with the vision coverage. It was such a pleasure talking to someone so pleasant and knowledgable. I just left a voicemail for a colleague to get in touch with you regarding vision and dental insurance.
Mary Moran wrote...
Wonderful customer service by Patty Arreguin
Margaret Lowe Marks wrote...
Thanks Patty arrgeuin I am going to purchase insurance.
Noni Hermansen wrote...
Thank you Patty Arreguin, You have been a great help to our family for years. So glad you are there for us!!
Erin Van Veen wrote...
Patty Arreguin was great. Made it quick and easy. She explained everything so that I understood! Thank you! Appreciate being able to sign up with a live prson instead of just online.
Rhonda Couch wrote...
Patty Arreguin, was very helpful, patient, and informative. I was able to make a good decision after talking with Patty.
Julie O'Conner wrote...
Patty Arreguin helped my to apply for "gap" insurance. She was a delight, very knowledgable and most efficient. I have been the banking for years and I appreciate great customer service. Thansk to Patty it was a breeze.
Christopher Glanzer wrote...
Patty Arreguin did a great job helping me aply for coverage. She was very helpful and personable and gave me great advice! Thanks for your help!
Geri Dunn Cadwalader wrote...
Patty Arreguin did great job hlping get an insurance plan that works for my family. She was very knowledgeable about the packages that would fit us.
Sharon Pangle Miller wrote...
Patty Arreguin was a great help with all of my questions
Enrique J Madriz Ararna wrote...
Patricia Arreguin, she was very helpful, all th einformation she gave me was very clear, she did great job!!!!!
Steve Glick wrote...
Patty Arreguin is alwasy extremely professional and helpful!
Krisitn Barus Raboin wrote...
Patty was very patient and helpful. I felt that she was knowledgeable and trustworthy.
Vernida Conley-ellsworth wrote...
ues she didd a great job on what i needed very help too me thank you patty
Ronald Kotoff wrote...
Patty Arreguin answered all my questions--very professional!
Pam Gentry wrote...
Patty Arreguin did a good job over the phone today. very knowledgeable, helpful and pleasant.
Such patience
Patty has more patience than anyone I know, and is very knowledgeable.