Personal Life
Meet Heather, a devoted Wisconsin native with a heart deeply rooted in family and a love for life’s simple joys. Happily married for over 20 years, she finds inspiration in her son. As recent empty nesters, Heather cherishes every moment spent with her loved ones, whether it is a ride on the motorcycle with her husband, quality time with family and friends, enjoying the great outdoors, or embracing the warmth of puppy snuggles.
Professional Career
With nearly 2 decades of customer service expertise, Heather has honed her ability to connect with people and truly understand their needs. Her drive to assist others is fueled by patience, a positive mindset, kindness, and genuine compassion. When working with Heather, you’re not just receiving a service, you are gaining a caring product consultant dedicated to enhancing your experience and helping you fully understand your options.
Great representative
Pleasant, helpful, knowledgeable and listens to questions .. would highly recommend Heather
Glad she was there for me
Perfect assistance from Heather. I was so happy she answered my call.
Breath of fresh air! Great at what she does! Thank you!!!
She was so helpful, courteous, kind and extremely knowledgeable. Explained everything in detail and to my perfection and full satisfaction.I was so happy and delighted to talk to her and at my age 74 years, I was able to understand all what she so nicely and very clearly explained. Excellent Customer/relation manners. I was delighted and so happy to have got her to answer my call.
I have been researching insurance plans for the past couple days. It's such a headache! Sometimes it takes several calls to even get to a person who can help. Heather gave me all the info I needed in record time! She offered an excellent plan, answered all my questions, and made it easy for me to contact her. It's hard to find such high-caliber customer service like that these days.
Heather was great help.
Great help!
Heather helped me decide on which plan was best for me and my family
Knowledgeable and helpful
Heather was very knowledgeable, helpful and professional
Response
Heather was great at responding to my email. I plan to contact Heather to get EyeMed vision insurance!!
Explained everything I needed
We're transferring from a company play to private. She found the plan that was similar to what I currently have. Will make switching over easy.
Very helpful and understanding. Couldn’t have asked for a better person to work with.
Heather is fantastic!
She is very detailed explaining the plan options and was able to find options to help me keep my doctor. Thank you again for all your help! I will recommended her to everyone I know.
Fast, Friendly, Knowledgeable!
After reviewing quote options, I had one question I couldn't clearly find on the website. Heather replied in about an hour, which let me move forward with the decisions I needed to make. I was happy with the service I received.
Heather was very professional and very knowledgeable about the various Vision plans offered. Her expertise made the decision easy and signing up for Vision insurance was quite easy to do.
Heather was awesome.
Heather was very knowledgeable and thoughtful. She knows her stuff. Super helpful. !!!!
Amazing, efficient and helpful experience!
I really enjoyed working with Heather to learn about healthcare coverage options. I signed up while on the very first call with Heather! Extremely knowledgeable, personable and helpful to navigate the insurance world with her guidance. I look forward to working with Heater for future healthcare, vision and dental coverage needs.
Best customer service experience!
Heather was extremely pleasant & patient when I called to get information on individual plan options. She provided guidance and answered all my questions . It is so refreshing to not feel pushed along on a call, especially regarding a topic you know nothing about. She spent time on the plan details & also provided a link to review the information. It was truly a wonderful experience. A bright star in her profession. Thank You Heather!
What a great help
Heather is a person who is willing to help you no manner what. She answered all my questions, she is so nice about it. I'm glad that I found her website.
Very Personable
Heather was great and very helpful. She didn't even mind me teasing her about her Wisconsin accent. :)
Heather was very helpful in answering our many questions about Eye Med's individual vision plans. We are reviewing the information which she graciously provided us via email. After comparing other options, we plan to be back in touch. Sincerely, the Klingers
Straight forward, informative, and friendly
I really enjoyed working with Heather to learn about healthcare coverage options for our daughter. We’ll be calling her back to get that coverage, as well as in the future for other possible healthcare coverage needs.
Informative
she told me everything I wanted to know and more.
What a great help!
Heather clarified any questions regarding insurance I had :)
Helped me immensely
I got alot of information to help me and my husband get a quote and apply for eye care insurance. I felt verify satisfied with all of the questions I had were answered and choosing the right plan. 10 out of 10
Great help
She answered my questions in a timely manner
Thank you Heather
I am so glad I reached out to a Eye Med Specialist today, and I was transferred to this lovely lady named Heather, who I shared with my concerns what I needed for my eye's. Heather, had found me in the EMR before she asked me for my zipcode, verified my email address and quoted me the perfect 👌pricing that Eye Med has on a monthly basis ŵas exactly within my budget, along with the co-pays for my eye examination and then my much needed lenses. Heather was kind, professional, answered all my que
Exceptional Customer Service
Heather was knowledgeable and friendly. Heather skills are exceptional. I was so impressed with how she handled my call.
Sooo helpful!!!
Heather helped me to understand how to get healthcare while moving to another state. I’m very appreciative of the information she gave me and how easy she made it for me to understand. I will definitely be contacting Heather to finalize my plan. Thank you, Heather!!!
Very nice agent
Love this new dental plan and she was very helpful in answering my questions and stayed over her shift to help me pay for the policy
Very polite and kind also she was a Great Help!!
Extremely knowledgeable
Was very pleasant and professional…easy to talk to…very clear on information I was seeking.
Very helpful.
Great help and following up.
Great Help
thanks for your assistance with obtaining EyeMed.
Was quick to reply with plan details and pricing
She supplied very detailed insurance details with breakdown of coverages and pricing. I haven't purchased the plan yet as I am researching local eye doctors and checking to see where I can utilize this insurance coverage best.
Heather was very knowledgable about any questions I had. She was patient and told me to take as long as I needed to look plan options over and then ask my questions. I feel she answered all of my questions and gave me good advice on which plan would be most benefical to me.
Very Helpful and patient!
I have absolutely 0 experience when it’s comes to major medical insurance. Heather was fantastic about walking me through each step and sent me a detailed email about all my steps. She was quick and efficient with every one of her responses to my questions!
Heather was Great!!! A++
Heather was Great!!! A++
Nice follow up
Received a follow up the day after reviewing EyeMed plans.
Great help
Answered everything with knowledge and experience. I like her and appreciate her patience with.me and time I took to decide what I want
Heather was great! Very friendly and knowledgeable!
Super helpful and patient
Heather was patient and kind which is very appreciated because health care is such a tricky thing to navigate and stress can be heightened due to financial issues, so it's nice to actually get the help you are looking for and not just add more stress to the mix!
Good help
I was in need of a plan and she reached out and promptly helped answer any questions needed
Very knowledgeable and professional!!!!
unresponsive
unresponsive
Very helpful
I am in my 80s and they sent me the information I needed to make a good decision on what I plan or Optical plan might be good for me. Thank you.
Heather was very helpful today. She was friendly, responsive, knowledgeable, and I could tell she cared about her job of helping people. More than once I have had the experience of feeling like I had to pull information out of a customer service rep! I certainly didn't feel that way with Heather.
She was fantastic!!
Shopping for health insurance can be a bit overwhelming and confusing. From the moment I got on the phone with Heather, I knew I was in good hands. She was friendly, courteous and demonstrated great patience and professionalism listening to our questions and answering them clearly. She explained every aspect of the available policies with great precision. As a former business owner, I can assure you that you’ve got a really great employee with Heather. She’s nothing short of awesome. Thank you..
Great Help
Very professional & anwered all my questions. Very fast process. Much Appriciated!!!
Excellent responce time
Thank you for your immediate responce. This is very helpful for me.
Excellent service
Very professional and pleasant to work with. Answered all my questions and covered the information thoroughly. Well done, Ms. Heather!