Personal Life
Meet Heather, a devoted Wisconsin native with a heart deeply rooted in family and a love for life’s simple joys. Happily married for over 20 years, she finds inspiration in her son. As recent empty nesters, Heather cherishes every moment spent with her loved ones, whether it is a ride on the motorcycle with her husband, quality time with family and friends, enjoying the great outdoors, or embracing the warmth of puppy snuggles.
Professional Career
With nearly 2 decades of customer service expertise, Heather has honed her ability to connect with people and truly understand their needs. Her drive to assist others is fueled by patience, a positive mindset, kindness, and genuine compassion. When working with Heather, you’re not just receiving a service, you are gaining a caring product consultant dedicated to enhancing your experience and helping you fully understand your options.
Extremely knowledgeable
Was very pleasant and professional…easy to talk to…very clear on information I was seeking.
Very helpful.
Great help and following up.
Great Help
thanks for your assistance with obtaining EyeMed.
Was quick to reply with plan details and pricing
She supplied very detailed insurance details with breakdown of coverages and pricing. I haven't purchased the plan yet as I am researching local eye doctors and checking to see where I can utilize this insurance coverage best.
Heather was very knowledgable about any questions I had. She was patient and told me to take as long as I needed to look plan options over and then ask my questions. I feel she answered all of my questions and gave me good advice on which plan would be most benefical to me.
Very Helpful and patient!
I have absolutely 0 experience when it’s comes to major medical insurance. Heather was fantastic about walking me through each step and sent me a detailed email about all my steps. She was quick and efficient with every one of her responses to my questions!
Heather was Great!!! A++
Heather was Great!!! A++
Nice follow up
Received a follow up the day after reviewing EyeMed plans.
Great help
Answered everything with knowledge and experience. I like her and appreciate her patience with.me and time I took to decide what I want
Heather was great! Very friendly and knowledgeable!
Super helpful and patient
Heather was patient and kind which is very appreciated because health care is such a tricky thing to navigate and stress can be heightened due to financial issues, so it's nice to actually get the help you are looking for and not just add more stress to the mix!
Good help
I was in need of a plan and she reached out and promptly helped answer any questions needed
Very knowledgeable and professional!!!!
unresponsive
unresponsive
Very helpful
I am in my 80s and they sent me the information I needed to make a good decision on what I plan or Optical plan might be good for me. Thank you.
Heather was very helpful today. She was friendly, responsive, knowledgeable, and I could tell she cared about her job of helping people. More than once I have had the experience of feeling like I had to pull information out of a customer service rep! I certainly didn't feel that way with Heather.
She was fantastic!!
Shopping for health insurance can be a bit overwhelming and confusing. From the moment I got on the phone with Heather, I knew I was in good hands. She was friendly, courteous and demonstrated great patience and professionalism listening to our questions and answering them clearly. She explained every aspect of the available policies with great precision. As a former business owner, I can assure you that you’ve got a really great employee with Heather. She’s nothing short of awesome. Thank you..
Great Help
Very professional & anwered all my questions. Very fast process. Much Appriciated!!!
Excellent responce time
Thank you for your immediate responce. This is very helpful for me.
Excellent service
Very professional and pleasant to work with. Answered all my questions and covered the information thoroughly. Well done, Ms. Heather!