Personal Life
I am a mother of 2 adult daughters. I identify myself as a 'Jill of all trades'. I am a lifelong member with Team Rubicon, assisting with disaster response and disaster relief. I find solace in music, gardening, antiquing, crafting, attending festivals and traveling. I can be found on hiking trails in the late Spring/Summer. I have a BA in Healthcare Administration with a concentration in Human Resource Management and an Associates in Healthcare Administration with a concentration in Electronic Medical Records (EMR's). I am a former Paramedic and Firefighter. I earned the President's Volunteer Service Award in 2010.
Professional Career
Melissa has 23 years of customer service experience. She has a demonstrated history of working in the healthcare industry since 1999. Melissa is a strong administrative professional, thrives on finding resolution, reliable and skilled in Epic Systems Software Informatics.
So helpful & informative!
She helped me with a claim that has been ongoing & hopefully will help get the item taken care of. She was genuine, professional and very knowledgable on the claim process. Would recommend 10 out of 10! Made this experience much more tolerable!
Helpful
I got info to finish my claim and answered all my questions. My email was updated it was wrong.