• Christine Wilcox

  • Team Member

  • Christine Wilcox

  • Team Member

  • Christine Wilcox

  • Team Member

  • 0%
    Responsive
  • 0%
    Sincere
  • 0%
    Knowledge
  • 0%
    Satisified
  • 0%
    Recommend
  • 0%
    Responsive
  • 0%
    Sincere
  • 0%
    Knowledge
  • 0%
    Satisified
  • 0%
    Recommend
0%
RATING
Personal Life

Christine was born and raised in Milwaukee, Wisconsin. She moved to the Janesville area about 10 years ago. Her and her husband bought their first home in 2013 and really enjoy the community surrounding them. They are most thankful for the beautiful lake close to their home; there they enjoy boating and fishing. Christine and her family) also enjoy camping and hanging out by the campfire.

Professional Career

Christine has over 15 years of customer service experience in multiple fields. This includes insurance, manufacturing, restaurant service and the medical industry. Christine joined SASid in 2018 and felt right at home. She enjoys her coworkers; everyone is on the same team and that is very important to her. She is honest, compassionate and always willing to lend a helping hand.

Cheerful and helpful

Christine was very helpful with the several matters that I needed to discuss with her. I appreciate her willingness to assist and clear explanation.

Finally helped with an issue!!

Was trying to get my hands on an old EOB and Christine was able to email it right over to me!! Thanks so much for your help!!! Michelle H-Ohio Surgery Center

Very helpful and patience.

I asked 2 questions, if there was a fax number and if the mailing address I had was correct? Christine only answered my first question. The second question was just as important.

she was awesome and very caring about what i needed.

This woman was AMAZING!!! I would be honored to have an upstanding, honest, compassionate, caring, helpful, kind etc woman like this to work for my company. She went over and beyond to help me in a horrible position owing thousands of dollars because of the previous company caring less to even help me with questions etc. She has went beyond and even given me her own personal email and phone to call her to see me through all the mess I am currently in with the pathetic LifeShield company. Kim

Amazing went above and beyond to help

Christine was amazing! After months of phone calls, switching to all different departments and answering machines and more, Christine looked up everything right then and there and was able to give me real answers. Christine pointed me in the right direction and explained what I needed to do. She definitely deserves kudos! Thank you Christine!

I was given the incorrect payment information when I called in. She responded quickly and with the exact information I needed. We are production based and sending an email was way faster and the quick response helped with resolving the claim. Thank you!!

Christine was the BEST

Christine was very professional and had a willing spirit to help rectify the problem. I have been dealing with a claim since April of 2018 every time I have called I would have to speak to someone that I could not understand and was not helpful at all. I am VERY pleased with Christine and her efforts to help me get this claim settled. I just want to thank Christine so very much the world needs more kind and caring people like her. Thank you again Christine!

Christine is a very pleasant and helpful person. Thank you Christine

Excellent service from Christina!

I called concerned about my medical bills and Christine was able to look up my account and she sent me the proper form to complete in order to get my claims re-evaluated. So I'm hopeful that completing the form will assist in my medical claims being reviewed because I cannot afford the cost of my bills. Christina was so kind I just wanted to thank her for her kind tone and excellent service to help me!

Very thorough and helpful in frustrating situation. Took her time and made sure I understood all that was required of me to process claims properly.

Thank you, Christine!

Christine was very polite and helpful. She responded to my email quickly. I think she is a great team member!

Professional & helpful

Christine listened to my concerns and questions and offered to send a summary of my benefits. She did do as she said. Thank you

Insurance claim information

Christine answered my questions enthusiastically and attended to my concerns in a professional manner .