Outside of work, Jake stays busy. In colder months he is a regular at the local gym. In warmer weather Jake plays Ultimate frisbee multiple days a week, or will be running or riding his bike on days off. He enjoys long walks on the beach with Christian and enjoying a glass of wine every now and then. One of his favorite things in life are "Taco Trucks" and he will giggle and act like a small child chasing after them. Jake is a member of Sasid's championship office olympics team.
Jake started at InsuranceTPA with little background in insurance. He started as a Customer Service Representative taking phone calls from both insured individuals and their providers. After a growth period within the company, leadership recognized him as a a talent who had great understanding of their products. He was then moved to the position of claims examiner.
Best of the best
Jake took the time to explain the coverage, application and payment process. He is a kind and cares about helping customers. I give him an A+ as a person and employee. You are lucky to have him an employee. Carol T.
He was a great help and very detailed about what ever I ask in regards to the cover for vision.
Super helpful all the way through
Jake was responsive and informative from start to finish in my process of finding new insurance. Thank you Jake!
Im a bit of an indeciesive pain, I changed my plan with him 3 times in a week and he stayed very calm and Patient.
Quickly got back to me about my questions.
He got me the information I needed
I needed information on my account and I got no response so I tried to email Jake Carman--He responded right away with what I needed to do which made my life much easier. The information he gave me was right on the money and I got done what I needed to do --- Thanks Mr. Carman ---Great job ---
Great response time
Jake has an impressive response time. The only reason why I'm still considering my options between eye med and another company is the wait time in terms of using policy. If there was a way to waive the wait time, I'd sign up today.
Jake was very helpful. He took time to respond to my question and sent me a link so that I could check my provider at my leisure.
Jake took the time to compentently walk me through all of my options, which were extensive. Then, the sign-up process was very smooth, quick, and easy! Kudos indeed.
Quick and informative response
Jake responded to my inquiry very quickly and was able to direct me to the appropriate information easily.
Answered all my questions concerning vision insurance!
Jake is very good at his job. He answered my questions about vision insurance He sent a quick response as well.
Requested Information for a plan upgrade to my existing Dental pln
Jake was very responsive as he answered my request within 12 hours.. However, he should have sent the change form or made the change himself. A follow up call from Jake would have been helpful as I could have walked him through an easier and better protocol for this type of request. Thanks
Jake was great he fixed several things that were wrong and was quite friendly. I am very glad I got him on the phone. He made things very easy to understand what was needed to fix the things on my policies.
Jake was helpful, polite and easy to understand.
Great help and fast response
Trying to coordinate care and get things set up right. Jake really helped me through the process. Thanks!
I only communicated through email, but Jake was very polite and answered my question quickly.
Good Follow Up
Jake was very helpful with following up with my case. Even though I secured insurance coverage elsewhere, he was very responsive and polite throughout.
Thank you for your help Jake I wanted to have all the information possible to make I’m making the right descion .
I want do my vision insurance
I have talked with Jake several times. So helpful. When I leave messages for him he returns my cal with in the hour and always has an answer for me. GREAT CUSTOMER SERVICE!!!